INFORMATION QUESTIONS

Frequently Asked Questions

How can I place an order for a CPAP, BiPAP, or other products?

You can place an order directly through our website by adding items to your cart and completing checkout, or you can contact us by phone/WhatsApp for assistance.

What delivery options do you offer?

We provide nationwide delivery through trusted courier services like TCS. Delivery times vary between 2–5 working days, depending on your location.

What if I receive a damaged or incorrect product?

Please contact us within 48 hours of receiving your order with photos of the product and packaging. We will arrange a replacement or refund as per our policy.

Do you offer product warranties?

Yes, most of our devices come with a manufacturer’s warranty. Warranty details vary by product and brand, so please check the product description or contact us for specifics.

How do I know if a product is in stock?

All products listed on our website show real-time stock status. If a product is out of stock, you can request a notification when it becomes available.

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order for a CPAP, BiPAP, or other products?

You can place an order directly through our website by adding items to your cart and completing checkout, or you can contact us by phone/WhatsApp for assistance.

What delivery options do you offer?

We provide nationwide delivery through trusted courier services like TCS. Delivery times vary between 2–5 working days, depending on your location.

What if I receive a damaged or incorrect product?

Please contact us within 48 hours of receiving your order with photos of the product and packaging. We will arrange a replacement or refund as per our policy.

Do you offer product warranties?

Yes, most of our devices come with a manufacturer’s warranty. Warranty details vary by product and brand, so please check the product description or contact us for specifics.

How do I know if a product is in stock?

All products listed on our website show real-time stock status. If a product is out of stock, you can request a notification when it becomes available.